/// Specialty & Restoration
Graffiti Removal & Surface Protection
Response time is the contract. Coating is the renewal.
What the workspace runs
The ERP is not five pages. Every graffiti removal & surface protection workspace inherits the operating spine and adds what this industry actually needs.
Records the ERP keeps
- Incident record with location, surface, and photo
- Removal method by surface with test-patch result
- Response SLA clock per contract
- Anti-graffiti coating record with warranty
- Repeat-hit heat map by corridor
Workflows it ships with
- Incident intake → SLA clock → dispatch and documented removal
- Test patch before full-surface treatment on sensitive substrates
- Repeat-hit analysis feeding a coating proposal
- Monthly SLA performance report to the municipality or BID
Integrations wired first
- 311 and municipal reporting systems
- Coating manufacturers
- Business improvement district platforms
- QuickBooks
The four numbers the owner checks
- Average response time against SLA
- Square feet treated per crew-day
- Coating conversion in repeat-hit zones
- Contract renewal rate
Vision layer
Surface identification from photo sets the safe removal method, and repeat-hit mapping targets where coating pays for itself.
/// Underneath every workspace
The part that is the same for everyone
The industry configuration sits on top of a platform that captures what you touch, indexes it without being told how, answers questions about it in plain language, and runs agents against it while you are doing something else. The same index holds the things in your week that are not business at all.
The second brain
Everything you touch gets captured, indexed and recallable in plain language, so remembering stops being a job you do.
- Put it in once
- The index builds itself
- Ask instead of search
- Decisions outlive the chat
- A briefing, not a dashboard
The connectors
Your mail, calendar, phone, files and logged-in accounts feed the same context. Nothing has to be re-entered to count.
- Mail, calendar and drive
- Forward it and forget it
- Your logged-in accounts, connected
- Calls and texts in the same record
- An API you can point anything at
- Bring your own assistantbuilding
The workforce
Agents that keep working when you close the laptop, on models you choose, with every step visible.
- Work that continues without you
- Your context is not one vendor's asset
- You can see what the agent is doing
The business
A CRM remembers people. This books the job, dispatches it, documents it, invoices it and settles it.
- Book it, dispatch it, prove it happened
- Get paid on the same record
- Marketing that reads your own records
- A site and a domain that stay yours
- It arrives already knowing your industry
- Everyone who touched the deal is on the record
The other half of your week
The obligations that are not business are still obligations. They belong in the same index, on the same calendar, out of your head.
- Your documents get the same index
- Nothing with a due date lives in your head
- One workspace, business and personal kept apart
- Hand the recurring parts to an agent
Who it is for
Segments
- Municipalities and transit authorities
- Business improvement districts and property managers
- Commercial property owners on repeat-hit corridors
What hurts today
- SLA performance claimed but never measured
- Aggressive removal that damages historic substrates
- Repeat locations treated forever instead of coated once
How it makes money
Per-incident removal on SLA contracts
Anti-graffiti coating application with warranty
Municipal and district-wide maintenance agreements
Brand system
Civic and matter-of-fact. Measures response time in hours. Never editorializes about the tag.
rapid-responsemunicipalprotectiverestorative